Type the model of your device into our search bar or select from the drop down list on buyback homepage and press the search button. If more than one variation of that model appears, select the correct one from the options. Once your model has been found you will be able to select the condition and find out what your phone is worth.
As a Samsung Recycling Specialist, Meelie Mobile only accepts Samsung devices. We will accept devices even if they are broken and break the condition down into three easy to understand categories: New, Working and Faulty.
If you are unsure of what model you have, it can sometimes be a little tricky to figure out. On most mobile phones, the model number is printed on the back. You can also try to match what your phone looks like to our image library. If you are still unsure, please contact us and we will try to help.
All phones received by Meelie Mobile are checked against a crime protection database to ensure that they are not barred or registered stolen. We do not accept stolen phones and are legally obliged to keep it, withhold payment and inform the police.
The IMEI is your phones identification tag. It is a unique 15 digital serial number which is given to each and every phone when it is manufactured. You will usually find it printed on the back of your phone or in your phone settings.
Alternatively, you can ask your phone to display it on your screen by going to your dialling keypad and typing in:
After a second a barcode with a 15 digit number should be displayed.
Once you have placed your order online, we will send you an email with instructions on how to send your phone to us, along with a printable postage label. If you are unable to print your label, please select the option for us to send it to you.
Once your online order is placed, the label should be emailed to you immediately. Please check your spam/junk folder.
If you have requested for us to send the label to you, it should be received within 48 hours. If you have not received it after 5 days, it may have been lost in the post. Please check your details to ensure they are correct and contact us to arrange for it to be resent.
We offer a freepost service which allows you to post your phone to us free of charge up to an insured value of £100. If you wish to arrange your own courier, this will be at your expense and we cannot take responsibility for non delivery of phones.
To send the phone back to us, please make sure that the battery is inside the phone and the phone is switched off. To ensure the phone is protected and secure, please pack in a box (original manufacturers box is ideal). Make sure the box is closed securely and attach the postage label.
Please see packaging instructions for further details.
As long as your posted the phone on time we will honour the original quote given. If your order has expired before you posted the phone, we will offer you the current going value as listed on the site.
If your payment has been made via Bank Transfer or PayPal please allow 24 hours for payment to show.
If you received payment by Cheque, we post all payments out via 1st Class post. If you have not received your payment after 5 days, it may have been lost in the post. Please contact our customer support team and we will reissue the payment.